77be Privacy Policy

1. Introduction & Scope

77be ("we", "our", "platform") is committed to providing a safe and transparent online gaming environment for players in Bangladesh. This privacy policy ("policy") describes how 77be collects, processes, stores, and protects your personal information when you use our website, mobile platform, and related services ("services").

By using our services, you agree to the data practices described in this policy. If you do not agree with any part of this policy, please refrain from using our services. This policy should be read together with our Terms & Conditions and Responsible Gaming policy.

77be's services are available only to users aged 21 or older. Personal information from minors is not knowingly collected.

2. What Information We Collect

We collect two types of information from various sources — what you provide directly, and what is automatically generated while you use our services.

2.1 Information You Provide Directly

• At registration: full name, date of birth, email address, and mobile number.
• For identity verification: National ID (NID), passport, or driving licence details.
• For payments: bKash, Nagad, Rocket, or Upay mobile numbers (we do not store full card or bank details).
• Information provided when contacting our support team.
• Information submitted through responsible gaming forms.

2.2 Automatically Collected Information

• Log data: IP address, browser type, pages visited, and access times.
• Device information: operating system, device model, and screen resolution.
• Cookies and similar tracking technologies (see Section 7 for details).
• Gaming activity: betting history, deposit and withdrawal transaction data, and session duration.
• Location information: country-level geographic data only.

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may receive limited information from verification service providers and payment processors. This information is used only for its relevant purpose.

3. Purpose of Data Use

77be uses your information strictly for specific and legitimate purposes. Those purposes are set out in detail below:

4. Data Sharing & Disclosure

77be does not sell or rent your personal information. However, information may be shared with selected parties in the limited circumstances below:

4.1 Service Providers

Necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure, and customer support. These parties process data only in accordance with our instructions and are bound by confidentiality obligations.

4.2 Legal Obligations

Information may be disclosed where required to comply with a court order, a lawful request from a government regulatory authority, or applicable law.

4.3 Business Changes

In the event of a merger, acquisition, or asset sale, your information may be transferred. In such circumstances, we will notify you in advance and your information will continue to be protected under this policy.

4.4 Consent-Based Sharing

Beyond the cases listed above, we will not share your information with third parties without your explicit consent.

5. Data Protection Measures

77be has put in place industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data transfers between your browser and our servers are protected by SSL (Secure Sockets Layer) encryption.
• Data Encryption: Sensitive stored information, such as passwords and financial data, is kept in encrypted form.
• Access Controls: Your personal information is accessible only to authorised personnel who are bound by confidentiality obligations.
• Firewall & Monitoring: Our systems are continuously monitored for cyber threats.
• Two-Factor Authentication (2FA): An additional security layer is available to protect account access.
• Regular Audits: Our security measures are regularly reviewed and updated.

Please note that no method of data transmission or storage over the internet is 100% secure. While we strive to ensure the highest level of protection, we cannot guarantee absolute security.

6. Your Data Rights

Every 77be user has the following rights regarding their personal information:

To exercise these rights, email [email protected]. We will generally respond to your request within a reasonable time. Identity verification may be required in some cases.

7. Cookies & Tracking Technologies

Cookies are small text files stored on your device that help us improve our services.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for the core functionality of the service — login sessions, security tokens, and language preferences.
• Functional Cookies: Used to remember your preferences and provide a personalised experience.
• Analytical Cookies: Used to understand how our website is used and to improve the service.

7.2 Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some parts of the service from working properly.

8. Data Retention Period

We retain your information only for as long as necessary to fulfil the relevant purpose or to comply with legal obligations. General retention guidelines:

• Active Account Data: Retained for the entire period your account remains active.
• Financial Transaction Data: Retained for a specified period after account closure due to financial audit and legal requirements.
• Customer Support Records: Retained for a limited period for issue resolution and quality control.
• Log Data: Automatically retained for a limited period for security and analytics purposes.

After account closure or when the retention period ends, your information is securely deleted or anonymised.

9. Protection of Minors

77be's services are for users aged 21 or older only. We do not knowingly collect personal information from minors. Age is verified at the time of registration.

If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the account. If you believe a minor is using our services, please notify us at [email protected].

10. Policy Changes & Updates

77be may update this privacy policy from time to time. When changes are made:

• The date of the change will be reflected in the update notice at the top of the page.
• You will be notified at your registered email address for significant changes.
• Continued use of the services after a change will be considered acceptance of the new policy.
• If you do not agree with the changes, you may stop using the services and request account closure at [email protected].

We recommend reviewing this page regularly to stay informed about the latest updates.

11. Contact & Complaints

For any questions, requests, or concerns regarding privacy, please contact our support team:

We are committed to responding to all your requests within a reasonable time. Identity verification may be required for data-related requests.